What We Can Learn from an Employee Engagement Survey

Written by: Quint Studer I am a huge fan of employee engagement surveys. Years ago, while working at Holy Cross Hospital in Chicago, I discovered firsthand the link between employee engagement (back then we called it “employee satisfaction”) and customer satisfaction. It’s no exaggeration to say that what I learned about measurement during this time … Read more.

A Small Small Business that Creates Jobs

Written by: Brandon Turner Did you know that as an owner, you have the unique ability to create jobs for other people? That’s heavy. That’s powerful. In our heads, we may think “We need to hire help,” or “It’s time to bring on a new team member,” but having the tools and resources to help … Read more.

Ep 020: Luiza Dreasher on Diversity & Inclusion

Luiza Dreasher is an author and teacher focused on mastering cultural differences. She helps us understand the difference between diversity and inclusion, while showing us how they are two sides of the same coin. In this sessions we dig into the importance of integrating diversity & inclusion as a small business owner; how it can … Read more.

PRESS RELEASE: The Small Small Business (SSB) Community Launches Wide-Sweeping COVID Response Programs

PRESS RELEASE: The Small Small Business (SSB) Community Launches Wide-Sweeping COVID Response Programs The Small Small Business (SSB) Community is a collection of business coaches and experts who are passionate about the success of small, small businesses. We want to help them not only survive, but thrive, during (and after) these difficult times because we … Read more.